Case Study: USC Dornsife Faculty Affairs achieves instant, secure access to faculty records with Laserfiche

Manage Faculty Records with Laserfiche

The University of Southern California’s Dornsife College Faculty Affairs Office manages records for roughly 700 active faculty plus all former faculty, and paper files had become space‑consuming and slow to retrieve. The office needed a secure, consistent way to ingest, index and share personnel documents while protecting sensitive information.

Dornsife implemented Laserfiche with barcode cover sheets and Laserfiche Quick Fields to scan and auto-classify documents, perform payroll lookups, and populate metadata. Records are stored in a repository organized by Pending/Active/Inactive with standardized folder names, group‑based security and per‑document security tags, plus customizable views and a preview pane. The result: faster, on‑demand access for other departments, quicker responses to information requests, reduced reliance on paper storage, and tight control over who can see sensitive faculty files.

USC Dornsife Faculty Affairs

April Burnett

Records Retention Administrator