Case Study: Louisiana Patient’s Compensation Fund achieves seamless information access with Laserfiche

Louisiana Patient’s Compensation Fund Creates Seamless Information Access with Laserfiche

Louisiana Patient’s Compensation Fund (PCF) needed a better way to manage a huge volume of sensitive records tied to malpractice coverage, claims, HR, and legal work. Manual filing and retrieval were slow and risky, with audits taking days and strict deadlines creating compliance pressure. The organization turned to Laserfiche to modernize records management and improve access to information.

Using Laserfiche, PCF digitized and centralized documents, automated retention schedules, and integrated workflows to index and route files. The results included a 97% reduction in physical storage, retrieval times cut from days to minutes, and records processing capacity doubled to more than 700 records per week. With Laserfiche, the PCF also reduced errors, saved staff time, and improved compliance and security.

Louisiana Patient’s Compensation Fund

Brian Mooney

IT Director