Case Study: Kansas State University Achieves Faster Student Services with Laserfiche Cloud Automation

Kansas State University cuts student request processing from 5 days to 11 hours with Laserfiche

Kansas State University faced challenges with disconnected document systems, paper forms, and manual email routing, which created security risks and slowed processing times for student requests to an average of five days. The university partnered with Laserfiche to implement its cloud-based process automation and document management services to modernize these workflows.

By deploying Laserfiche's hosted platform, the university automated 32 key registrar workflows, including academic program changes and student data updates. This solution integrated with their student information system to improve data accuracy. The results were a 91% efficiency gain, reducing average processing time from five days to 11 hours. In just three months, Laserfiche helped process 453 forms, saving over 49,000 staff hours and reclaiming nearly eight years of work capacity.

Kansas State University