Case Study: Victor Valley Transit Authority achieves 48-hour invoice turnaround and streamlined accounts payable with Laserfiche

How Victor Valley Transit Authority Optimized Accounts Payable

Victor Valley Transit Authority (VVTA), which processes about 50 invoices weekly, faced a slow, manual accounts payable workflow that took 8–12 man hours per payment cycle. Invoices were physically routed to managers, often went missing or were returned incomplete, required multiple copies and hand-offs through finance and treasury, and lacked reliable auditability.

By scanning invoices into Laserfiche and using Laserfiche Workflow and Quick Fields, VVTA automated routing, reminders, approval batching, metadata extraction and check attachment, with a complete audit trail on each document. The result: processing time dropped from hours-long cycles to just a few hours, payments are issued within 48 hours instead of a week, misfiling and lost originals were eliminated, remote approvals are possible, and overall accountability and efficiency improved.

Victor Valley Transit Authority

Dave Flowers

Information Technology Manager