Case Study: City of Fargo halves fire-inspection time and boosts code compliance with Laserfiche

How the City of Fargo Revolutionized Fire Inspections with Laserfiche

The City of Fargo Fire Department, responsible for up to 8,000 building inspections a year, faced growing strain from a paper-based, manual inspection process that produced unnecessary failed inspections, outdated owner data and slow record retrieval. With five inspectors covering multiple shifts and seven stations, the city needed a contemporary, efficient way to improve compliance and reduce costs.

Fargo implemented Laserfiche Forms on iPads with real-time lookups to its public safety records management system and Laserfiche Workflow to auto-email results, push owner updates to the RMS and archive inspection records. The digital, validated forms and automated workflows halved inspection processing time, reduced incorrectly completed forms, centralized records access and improved overall code compliance.

City of Fargo

Renee Lura

Professional Services Manager