Case Study: City of Elgin achieves paperless benefits open enrollment with Laserfiche

How the City of Elgin Made Benefits Open Enrollment Completely Paperless with Laserfiche

The City of Elgin, a municipality in Illinois, faced a highly inefficient and time-consuming paper-based process for its annual employee benefits open enrollment. The manual system required HR staff to spend 400 hours processing forms and keying data into their payroll system. To address this challenge, the city implemented a solution from vendor Laserfiche, utilizing Laserfiche Forms and Laserfiche Workflow to automate the entire procedure.

Laserfiche's solution automated the enrollment process by creating a digital form that auto-populated employee data and streamlined benefit selections. Laserfiche Workflow then extracted the submitted form data, updated the SQL database, and prepared it for integration with the city's Naviline payroll system. This automation resulted in massive efficiency gains, saving the HR department 350 hours of labor, equating to $15,000 in savings. In total, the Laserfiche implementation provided the City of Elgin with $60,000 in overall savings from reduced labor, legacy system support, and storage costs.

City of Elgin

Jeff Massey

Director of Information Technology Services