Case Study: Piedmont Trust Company achieves streamlined OFAC approvals and faster transaction processing with Laserfiche

How Piedmont Trust Company uses Laserfiche in Day-to-Day Operations

Piedmont Trust Company, which manages trusts for an extended-family client base, faced a daily flood of paper transactions that required a multi-step OFAC approval process to ensure no parties were on terrorist watchlists. Manual printing, routing and signing created bottlenecks and limited visibility into where transactions stood in the approval chain.

By integrating Laserfiche, Piedmont automated scanning with the Import Agent, populated metadata and used Laserfiche Workflow to email approvers links to documents, collect electronic approvals with a custom stamp, and trigger status-based notifications and timed reminders. The result is a faster, more transparent approval process with fewer paper handoffs, reliable escalation when approvers are unavailable, and quicker release of transactions from the Trust Portal.

Piedmont Trust Company

Edward Wright

Managing Director