Laserfiche
321 Case Studies
A Laserfiche Case Study
New Beginning Children’s Homes (NBCH) in Arkansas provides long-term, family-style care for children in foster care, with a focus on keeping siblings together and supporting transitions to permanent homes. The organization’s paper-based intake and referral process — a 52‑page packet that was frequently incomplete — created month‑long delays, inconsistent records, limited visibility into cases, and placement timelines averaging 9–12 months.
Partnering with Preferred Technology Group, NBCH adopted Laserfiche Cloud to digitize referrals, the intake packet, document uploads and weekly behavioral logs, backed by staff training and support. The intake packet was reduced to 10 pages, records are centralized and auditable, and automated notifications streamline workflows—cutting placement time to 1–2 months, improving accountability and compliance, and enabling NBCH to scale placement capacity.
Joseph Rocko
Director of Residential and Community Services