Case Study: Franklin County, PA achieves streamlined, paperless adult probation offender check-in with Laserfiche

How Franklin County, PA Streamlined Adult Probation Offender Check-In with Laserfiche Forms

Franklin County, PA — a mid‑sized county serving about 140,000 residents — needed to modernize its adult probation check‑in process. Offenders used to sign a paper sheet in the lobby and receptionists manually entered the information into a database for tracking and reporting, creating delays, extra work and limited reporting accuracy.

The county implemented Laserfiche Forms and Workflow so offenders sign in on a tablet or computer, the receptionist is instantly notified, an officer and backup are assigned, and officers are alerted by email or text. Workflows save the form, push key data into the tracking database, and remove manual steps — delivering a fully paperless process with automated tracking, improved reporting and faster check‑ins.

Franklin County

Ed Yonker

IT Department