Case Study: Florida League of Cities achieves greater efficiency and scalability with Laserfiche

How Florida League of Cities Refined Accounts Payable

Florida League of Cities, representing more than 400 Florida municipalities, needed a more stable and scalable way to manage a growing volume of documents and service requests after its old system, Alchemy, began causing instability. The organization turned to Laserfiche ECM to support enterprise-wide content management across 16 departments and 170 employees.

Laserfiche helped Florida League of Cities redesign key workflows in claims, finance, and records management, using tools like Laserfiche Workflow and Web Access to automate routing, approvals, and document access. The results included 3,400 labor hours saved in the first year in workers’ compensation claims, a 24-hour process cut to a few hours, over 500 labor hours saved in finance, 80% lower printing costs, and reclaimed office space; overall, the organization now manages more than 10 million pages more efficiently with Laserfiche.

Florida League of Cities

Chris Noyes

Business Systems Analyst