Case Study: First Foundation Bank achieves faster, paperless loan processing with Laserfiche

How First Foundation Bank Streamlines Loan Processing

First Foundation Bank, which processes about 100–150 loans monthly, faced a slow, paper‑heavy loan workflow: private bankers mailed multi‑ream loan packets between departments for review, underwriting and funding, creating delays, lost files and inefficient use of geographically dispersed staff.

By implementing Laserfiche Workflow the bank scans applications at the branch into a Pending Loans repository where templates and automated workflows create subfolders, route packets to assistants, credit managers and underwriters, generate additional‑information notices and manage renewals. The result: faster, more visible processing with balanced workloads, fewer misfiled records, simpler remote audits via Laserfiche WebLink, and a clear path to fully paperless loan origination.

First Foundation Bank

Adrian S. Darmawan

Chief Technology Officer