Case Study: Heifer International achieves scalable contract management and global collaboration with Laserfiche

How ECM Software is Helping Heifer International Scale Up to End World Hunger

Heifer International is a global nonprofit that builds self-sustaining communities through agricultural and commercial projects in 30 countries. As the organization prepared to scale its work to lift millions more families out of poverty, it faced content overload—thousands of contracts, fragmented records across offices, no automated version or approval tracking, and limited collaboration between remote field staff and headquarters—hindering transparency, compliance and growth.

To address this, Heifer deployed Laserfiche ECM software to automate contract management, electronic forms and workflows, and to streamline processes such as network account requests and personnel changes. The solution reduced manual bottlenecks, improved records management and data protection, broke down information silos, and enabled mobile access for field workers—boosting compliance, speeding approvals and improving collaboration so Heifer can scale projects and better serve communities.

Heifer International

Cedric Lambert

IT Director