Case Study: Avis Fleet Services improves fleet traffic fine and accident management with Laserfiche

How Avis Fleet Services Manages Its Fleet with Laserfiche

Avis Fleet Services, a leading provider of fleet management, faced a challenge managing traffic fines and accident reports for its 200,000-vehicle fleet, a process previously reliant on paper documents vulnerable to loss. They implemented Laserfiche's document management platform to digitally capture, route, and store these critical documents, integrating it with their existing Fleet Management System (FMS) to streamline a previously manual process.

The Laserfiche solution used workflows and custom activities to automatically route documents to the correct personnel and folders, while a web service integration with the FMS validated data and populated document templates. This provided Avis with significant benefits including vastly improved disaster recovery following a previous loss of paper records and enhanced auditability through Laserfiche's Audit Trail feature to quickly trace document issues to a specific time and user.

Avis Fleet Services

Vincent Kelly

Analyst Programmer