Case Study: Community Colleges improve student support and save time with Laserfiche AI content management

Community Colleges save 20,000 hours with Laserfiche

The customer, a community college, faced challenges with fragmented systems and manual processes that hindered their ability to provide timely, coordinated support to their diverse student population. To improve student outcomes and operational efficiency, they partnered with vendor Laserfiche to leverage its AI-powered enterprise content management (ECM) platform.

Laserfiche's solution integrated AI-driven analytics with process automation to create a connected student support ecosystem. This automatically identified at-risk students, routed tasks to advisors, and managed documentation. The results were significant; Bergen Community College, a specific example cited, saved a minimum of 20,000 hours and approximately $750,000 to $1 million in hard costs by automating previously manual processes. Laserfiche provided the infrastructure to act on AI insights, leading to greater transparency, collaboration, and institutional accountability.

Community Colleges