Case Study: City of Long Beach achieves enterprise-wide digital transformation and modernized citizen services with Laserfiche

City of Long Beach - Customer Case Study

Laserfiche, a global provider of enterprise content management software, was selected by the City of Long Beach to expand a citywide deployment aimed at modernizing and digitally transforming how it delivers citizen services. Facing the challenge of improving accessibility and usability of public information and scaling innovation across departments, Long Beach moved to an enterprise solution to standardize and modernize its information management.

The city implemented Laserfiche as a cross-departmental information management system to digitize and centralize records, automate and streamline workflows, and apply analytics to measure productivity and engagement. As a result, Long Beach improved access to accurate, up-to-date information, freed staff to focus more on citizen services, and enhanced collaboration and innovation across departments—advancing its broader digital initiatives and civic recognition.

City of Long Beach

Doug Haubert

Chief Executive Officer