Case Study: CIRCOR Pibiviesse achieves enterprise-wide efficiency and 100% on-time databook delivery with Laserfiche

CIRCOR Pibiviesse - Customer Case Study

CIRCOR Pibiviesse, a Milan-based designer and manufacturer of valves for cryogenic, high-temperature and subsea applications with three production sites and long project cycles, faced mounting operational and compliance challenges. Compiling databooks—hundreds of pages of certifications, drawings and procedures—over projects lasting six to 18+ months created visibility gaps across departments and threatened compliance with more than 400 industry standards, delaying inspections and deliveries.

Pibiviesse implemented Laserfiche to centralize documentation, generate order-status reports, give field staff mobile access, automate calibration reminders and build checklist templates from about 200 required document types. The system tracks incoming materials and supplier certificates with daily to‑do lists, driving on-time databook delivery from roughly 30–40% to 100%, boosting customer satisfaction, reducing regulatory penalties and establishing a platform for continued process improvement.

CIRCOR Pibiviesse

Ivan Fantin

Continuous Improvement Manager