Case Study: CATIC achieves up to 90% more process efficiency with Laserfiche

CATIC Makes Processes Up to 90% More Efficient with Laserfiche

CATIC, one of the largest title insurance companies in the United States, was relying on manual, paper-heavy processes and a legacy document management system that lacked intelligent capture, process automation, and integration capabilities. To modernize operations and improve efficiency, CATIC turned to Laserfiche content services and workflow automation.

Laserfiche helped CATIC migrate content, automate key processes across CATICTrac, records management, claims, and compliance, and streamline paper-based workflows. The results included more than $325,000 in annual savings, up to 90% more efficiency in some processes, and increased capacity without adding staff; for example, CATICTrac became 76% more efficient and claims processing improved by 50%.

CATIC

Chris Cooper

Senior Operations Analyst