Case Study: American University of Beirut achieves 2-day gift processing, $30K savings and 75% paper reduction with Laserfiche

American University of Beirut Uses Laserfiche to Take Fundraising to New Heights

The American University of Beirut (AUB) launched BOLDLY AUB, a $650 million fundraising campaign, and faced a surge in donations that exposed inefficiencies in its paper-based gift processing. Advancement Services handled about 5,000 donations a year with a manual workflow that took 7–10 days per gift, required multiple photocopies, and consumed roughly 40,000 sheets of paper annually.

AUB implemented Laserfiche to digitize records and automate workflows so gift information is auto-routed, named, filed and tracked, increasing transparency and accountability. The change cut processing time to two days, saved staff two to three hours of manual work (about $30,000 in savings), reduced paper use by 75%, increased donation-processing capacity, and prompted wider adoption of Laserfiche across the university.

American University of Beirut