Case Study: Trend Express achieves easier cross-border collaboration and cost savings with Lark

With Lark, Trend Express Opens the Door for Japanese Businesses Entering China

Trend Express, a Tokyo-based provider of big data and analytics software for businesses entering the Chinese market, faced significant inefficiencies. Their cross-border operations between Japan and China were hampered by having to use multiple communication tools that struggled within China's unique digital ecosystem. This patchwork of solutions created major communication hurdles as the company rapidly expanded.

Lark provided a solution with its integrated ecosystem, notably its Messenger and Video Conferencing modules. The platform's seamless connectivity and intuitive design allowed teams in Tokyo and Shanghai to collaborate easily without needing numerous other apps. As a result, Trend Express saved a significant number of man-hours and achieved considerable cost savings by consolidating all their needs onto the single Lark platform.

Trend Express

Noriyoshi Nakahashi

Executive Officer, Marketing Department General Manager