Case Study: IJOOZ streamlines operations and controls costs with Lark

IJOOZ Chooses Lark to Transform Manual Workflows

IJOOZ, a Singapore-based provider of smart vending and food robotics solutions, faced internal inefficiencies despite its advanced external technology. Their customer service team managed vendor data with manual Word documents, leading to errors and wasted time, while their procurement process lacked real-time oversight, causing budget overruns and delayed cost tracking. They needed a unified system to automate workflows and regain control as they scaled.

By implementing Lark's solutions, including Lark Base and Lark Approval, IJOOZ automated its vendor management and procurement. This created a centralized hub for accurate, real-time data and established a formal pre-approval workflow for purchases. The results included a significant reduction in time spent on manual tasks, the elimination of data-entry errors, and the establishment of real-time cost control, which provided transparent governance and streamlined audits.

IJOOZ

Kennis Lau

Senior Software Manager