Case Study: POP MART achieves faster store inspections and 70% quicker R&D with Lark

How POP MART Manages 300 Store Inspections & Cuts R&D Lead Time by 70%

POP MART, a global trendsetting cultural entertainment company, faced challenges in managing rigorous daily inspections across its 300+ stores and needed to drastically accelerate product R&D to transition its signature "blind box" experience online. The company turned to the vendor Lark to streamline these complex operational processes and enhance collaboration.

Using Lark Base and Lark Project, POP MART built custom solutions for inspection management and R&D coordination. This allowed for real-time, closed-loop inspection rectifications and standardized the entire product development lifecycle. The results were significant, with Lark helping POP MART slash R&D lead time by 70%, complete hundreds of function iterations ahead of schedule, and efficiently manage its top-ranking TikTok livestream e-commerce operations.

POP MART

Si De

Chief Operating Officer