Case Study: Ajanta Pharma improves remote collaboration and field inventory management with Lark

How Lark Helped Ajanta Pharma’s Collaboration Woes

Ajanta Pharma Limited, an Indian pharmaceutical company, faced communication inefficiencies with its field and office staff, exacerbated by the COVID-19 pandemic. Their legacy tools were inadequate for creating an accessible information database and providing features like mobile inventory checks. The company turned to the vendor Lark for a solution using its enterprise collaboration platform.

Lark provided a comprehensive suite of tools to address these challenges. The solution included video conferencing for connectivity, integrated Docs for collaborative work, a Help Desk for an instant information database, and a Distribution Bot linked to their inventory system for on-the-go stock checks. As a result, Lark enabled efficient remote collaboration, empowered field sales representatives with instant information, and improved customer relations through quicker inventory updates.

Ajanta Pharma Limited

Arun Kumar Singh

Senior General Manager