Case Study: Kumu achieves streamlined collaboration and faster approvals with Lark

How Kumu Connects Teams Across Borders with Lark

Kumu, a social media app with over 300 employees, faced challenges with fragmented communication, inefficient workflows, and slow approval processes as it grew. Their distributed teams across different countries struggled with language barriers and using a combination of separate apps like Jira, Slack, and Asana, which led to significant inefficiencies.

The vendor Lark provided an all-in-one collaboration solution. Lark's integrated features, including embedded translation tools, centralized approvals, and document automation, streamlined Kumu's operations. The results were substantial, with the tech team saving an average of two hours per day and the time to process approvals improving from one week to just two days.

Kumu

Ellard Capiral

Vice President, Engineering in Technology & Product