Case Study: GoTo reimagines work across Southeast Asia with Lark

How GoTo Group Reimagined Work Across Southeast Asia with Lark

GoTo, the largest digital ecosystem in Indonesia, faced a challenge in unifying collaboration and workflows across its thousands of employees and multiple brands. Their ecosystem of enterprise SaaS tools had evolved organically, leading to a lack of cohesion and agility. To empower progress and sustain innovation, GoTo needed a unified platform that could support seamless, secure collaboration at scale. They turned to the vendor Lark to address this challenge.

Lark provided an all-in-one workspace that consolidated messaging, meetings, documents, and workflow automation. The solution centralized IT and HR processes, automating employee onboarding to be completed within two hours and streamlining approvals. As a result, GoTo teams achieved greater efficiency, faster execution, and more aligned collaboration. The implementation of Lark acted as an information highway, enabling the organization to move faster and reimagine work across the entire company.

GoTo

Cubic Wu

Chief Information Officer