Case Study: Desty achieves greater collaboration and cost savings with Lark

Desty is Building the Next E-Commerce Giant, Here’s How Lark is Helping

Desty, a fast-growing Indonesian e-commerce solutions provider, faced inefficiencies from using multiple disconnected apps like WhatsApp, DingTalk, and Slack. The company’s primary challenge was facilitating seamless collaboration between its regional teams in Indonesia and China, as their existing tools were ineffective for cross-border work and created operational silos.

Lark provided a comprehensive solution by consolidating all of Desty's communication, collaboration, and key business tools into a single, integrated platform. By implementing Lark, Desty achieved far more efficient team communication, significant cost savings from maintaining one software platform, and greatly improved collaboration across its regional offices without the need for VPNs.

Desty

Mulyono Xu

Co-Founder & Chief Executive Officer