Case Study: The Planet Internet Services improves remote server management with Lantronix Spider KVM

The Planet scales remote server management for 22,000 customers with Lantronix

The Planet, a leading provider of on-demand IT infrastructure solutions, faced a challenge in meeting its customers' need for cost-effective, remote server management. Their clients required BIOS-level access to manage dedicated servers without relying on data center staff, but traditional multi-port KVM-over-IP solutions were too expensive. The vendor Lantronix provided the solution with its SecureLinx Spider, a single-port KVM-over-IP device.

The Lantronix Spider offered a flexible and scalable solution that allowed The Planet to add remote management capabilities one server port at a time. This created a new revenue stream and significantly improved customer responsiveness. The solution was so effective that The Planet also deployed the Spider internally to extend the capabilities of its own technical support staff.

The Planet Internet Services