Case Study: The Planet achieves scalable remote server management with Lantronix SecureLinx Spider

The Planet Internet Services - Customer Case Study

The Planet, a leading provider of on-demand IT infrastructure solutions, faced the challenge of offering cost-effective and reliable remote server management to its customers. Its clients needed BIOS-level access for tasks like software installations, but traditional KVM solutions were too expensive and involved high-port counts. The customer feedback highlighted a strong need for a scalable, per-port solution, which led them to seek a new vendor.

Lantronix provided its SecureLinx Spider, a single-port KVM-over-IP device that offered a flexible and affordable remote management solution. This allowed The Planet to add capabilities one server at a time, significantly scaling the equipment they could monitor. The result was improved responsiveness for their customers and the ability to attract new clients by offering this high-value service. Lantronix's solution was also adopted internally by The Planet to enhance its own technical support capabilities.

The Planet Internet Services

Aaron Conklin

Product Manager