Case Study: netdirekt enables secure remote KVM access with Lantronix SecureLinx Spider

netdirekt - Customer Case Study

netdirekt, a German provider of full-featured hosting solutions, sought a way to offer its clients secure remote KVM-IP access for server maintenance and troubleshooting. This capability would empower their clients to solve problems independently, reducing the demand on netdirekt's own technical support department. To meet this challenge, netdirekt turned to Lantronix and its SecureLinx Spider product.

Lantronix provided the SecureLinx Spider, a hardware-based KVM-IP device that attaches directly to a client's server. The solution allowed netdirekt's clients to perform remote server management 24/7, dramatically speeding up issue resolution. This saved significant time and money for both netdirekt and its clients; support calls that once took 30 minutes were eliminated. The vendor Lantronix delivered a flexible and scalable solution, leading netdirekt to purchase 500 devices with plans to acquire 1,000 total.

netdirekt

Wiethold Wagner

President