Case Study: US Based Service Company achieves automated performance management with Lanteria HR Solutions

Organizing a Continuous Performance Management Process in a Mid-sized Company

A US Based Service Company needed to automate a complicated performance management process that had been handled manually in Excel and was slowing down as the company grew to 250 employees. The HR team could no longer process reviews on time, which delayed goal-setting, left employees without clear goals for months, and created critical salary change issues. Lanteria HR Solutions was brought in to help streamline the process.

Using Lanteria HR’s Performance module, Lanteria implemented a 12-step review workflow covering goal setting, mid-year 360 reviews, and year-end evaluations, along with automated reminders and custom review forms. The solution improved responsiveness, gave HR real-time control and visibility through dashboards, and stored review history for future reference. Lanteria also connected 360 assessment results to the annual competency review and later linked performance outcomes with learning plans, resulting in a fully automated process that required minimal HR effort.