Case Study: UCCM achieves full visibility across 45 branches in 30 minutes with Lansweeper

UCCM cuts full-estate reviews from 4 days to 30 minutes with Lansweeper

United Company for Central Markets (UCCM), a large retail chain in Lebanon, faced significant challenges managing its IT infrastructure across 45 branches. With a small team and over 1,750 assets, they lacked visibility, relying on manual spreadsheets and audits. This reactive approach meant tasks like full estate reviews took four days, and approximately 15% of devices on their network were unmanaged or unidentified, creating security and operational risks.

By implementing Lansweeper, UCCM gained immediate and complete visibility into all connected devices across their entire network. The solution automated asset discovery and reporting, enabling the IT team to become proactive. The results were transformative: a full estate review now takes only 30 minutes instead of four days, and printer troubleshooting was cut from 10 minutes to under two. Lansweeper also allows them to proactively identify and resolve issues like low storage on point-of-sale systems, preventing outages.

United Company for Central Markets (uccm)