Case Study: Grand Traverse County achieves complete IT asset visibility with Lansweeper

Grand Traverse County Consolidates IT Asset Inventory with Lansweeper

Grand Traverse County, a public-sector organization in Northern Michigan, needed a better way to manage its IT environment across 17 locations and more than 1,500 assets. Using Lansweeper, the county struggled with limited visibility, no centralized inventory, shadow IT, and weak ticket tracking, which created operational inefficiencies and security risks.

Lansweeper implemented automated network discovery, credential-free device recognition, Asset Radar, and LsAgent to build a centralized, accurate asset inventory and support ITAM, SAM, ITSM, helpdesk, and security workflows. As a result, Grand Traverse County gained immediate insight into its technology investments, improved helpdesk efficiency and compliance tracking, and strengthened security while making it easier to manage remote endpoints and replacement planning.

Grand Traverse

Cliff DuPuy

Director of Information Technology