Case Study: Brothers of Charity achieves instant IT decisions and real-time visibility with Lansweeper

Brothers of Charity Instant IT Decisions Require Rich, Real-Time Insights

Brothers of Charity, the Belgian chapter based in Ghent, manages roughly 24,000 IT assets across 12 psychiatric hospitals and 15 pedagogical centers supporting 14,000 employees. Before Lansweeper, the IT team relied on a custom, largely manual system—spending about half a workday per person entering serial numbers, MAC addresses and locations—leaving asset inventories incomplete, visibility poor and Microsoft license reporting difficult.

Brothers of Charity implemented Lansweeper’s IT asset discovery and Incident Management capabilities to automate scanning and inventory, making network changes and new devices visible within 24 hours. Lansweeper centralized event logs, uptime checks and reporting, enabling faster troubleshooting (often resolving issues with simple reboots), automated weekly incident reports and ticket escalation, eliminated the bulk of manual data entry, improved license visibility for audits and delivered measurable time savings and quicker incident resolution.

Brothers of Charity

Massimo Heynderick

Network Administrator