Case Study: Trusted Shops improves multilingual content quality with LanguageWire

Trusted Shops cuts translation turnaround from a week to a day with LanguageWire

Trusted Shops, a company that ensures trust in e-commerce through customer reviews and buyer protection, faced challenges in managing its growing and complex multilingual content operation. Operating across Europe, the company struggled with inconsistent quality, bottlenecks, and missed deadlines due to an outdated CAT tool and the use of multiple agencies. To overhaul its content creation and localization process, Trusted Shops partnered with vendor LanguageWire.

LanguageWire implemented its Smart Editor with an integrated Translation Memory and Termbase to streamline processes. This solution provided Trusted Shops with consistent quality across all markets, faster turnaround times, and increased departmental independence. The results included a significant improvement in workflow efficiency, with some processes that once took a week now being completed in a single day, greatly enhancing productivity and content quality for the company.

Trusted Shops