Case Study: Timmins Police Service improves public safety with LanguageLine interpretation

Timmins Police Service gets 24/7 interpretation in 240+ languages with LanguageLine

The Timmins Police Service, serving a linguistically diverse community in northeastern Ontario, faced a challenge as its population expanded to include residents who spoke neither English nor French. This created a critical need for on-demand interpretation in numerous languages to ensure public safety and clear communication. The service partnered with LanguageLine to address this need.

LanguageLine provided the Timmins Police with 24/7 access to professional interpretation in over 240 languages via phone or video. This solution gave officers immediate access to interpreters at any hour, allowing them to effectively interview witnesses, assist victims, and inform accused persons of their rights in their preferred language. The service ensured that all citizens could communicate comfortably and understand their legal rights, thereby increasing public safety.

Timmins Police Service