Case Study: Buffalo Valley Regional Police Department improves public safety with LanguageLine

Buffalo Valley Regional Police Department uses LanguageLine for 24/7 interpretation in 240+ languages

The Buffalo Valley Regional Police Department serves a diverse community and needed a reliable, 24/7 language access solution to overcome communication barriers with residents who have limited English proficiency. This challenge was critical for ensuring safety, trust, and equitable public service.

The department partnered with LanguageLine, implementing its on-demand interpretation service accessible via app or phone. This solution provides instant access to professional interpreters in over 240 languages. The results included improved community engagement, increased officer efficiency, and enhanced public safety through clear communication in critical situations.

Buffalo Valley Regional Police Department (bvrpd)