Case Study: a major credit card company scales eLearning 6x with LanguageLine's Machine Translation and Post-Editing

a major credit card company scales eLearning 6x with LanguageLine

A major credit card company needed to rapidly scale its global eLearning program from just two languages to many more, facing urgent timelines and concerns over cost and quality. They partnered with vendor LanguageLine to move beyond limited human-only translation workflows and localize up to 500 training courses.

LanguageLine implemented a custom Machine Translation with Post-Editing (PEMT) program, immediately expanding support to 13 languages. This hybrid solution significantly reduced turnaround times and costs while preserving content quality. The initiative established a strategic, scalable foundation for AI-assisted localization, enabling the company to prepare hundreds of courses for global deployment within the first year.