Case Study: City of Boston delivers multilingual State of the City access with Language Connections

City of Boston delivers 8-language State of the City with Language Connections

The City of Boston faced the challenge of providing precise translation and interpreting services for its annual State of the City address. The event required a new workflow to accommodate the city's preferred vendors and a need to quickly find interpreters with specific political knowledge and community approval. Language Connections was tasked with providing these services for six of the eight languages represented.

Language Connections implemented its comprehensive translation workflow and coordinated both consecutive and simultaneous interpreting, including relay interpreting. This solution ensured all materials underwent multiple rounds of review and that interpreters were fully prepared. The result was high-quality, on-time delivery that received effusive praise from the event organizers, who noted the services guaranteed all guests could access information comfortably, making Boston a city for all. Language Connections demonstrated great flexibility and organizational skill throughout the project.

City of Boston