Case Study: Liquid Web achieves 30% efficiency gains with Langbase

How Liquid Web Leverages Langbase for Scalable & Reliable AI

Liquid Web, a managed web hosting provider, faced challenges in implementing reliable AI solutions. Their previous tools lacked transparency and control, leading to unreliable responses with frequent hallucinations that hampered their customer support. They needed a way to build accurate, trustworthy AI agents without a steep learning curve for their developers and turned to the vendor Langbase for a solution.

Langbase provided Liquid Web with its composable AI primitives, including memory agents and a serverless platform, to build and deploy reliable AI agents. This solution resulted in a 30% increase in efficiency, saved each user an average of one workday per week, and successfully resolved 95% of customer queries with minimal hallucination rates, allowing Liquid Web to set a new standard for enterprise AI adoption.

Liquid Web

Katie Jackson

AI Development & Infrastructure