Case Study: DistributionNOW achieves efficient work order tracking with Landport

Distributionnow Uses Landport for Effi Cient Work Order Tracking, Changing How Orders Are Tracked and Managed

DistributionNOW, a distributor for the energy and industrial markets, was facing a significant challenge in managing work order requests for its 47-acre campus. The company was relying on a shared email inbox, which made it impossible to effectively track, prioritize, and follow up on incoming requests, leaving many tickets unresolved. To address this, they turned to the Landport system for a better solution.

Landport provided an affordable and easy-to-use work order tracking solution that was quickly implemented. The system granted management visibility into open tickets for better follow-up and enabled a solid preventive maintenance schedule that remained functional despite staff changes. As a result, DistributionNOW achieved timely closure of work orders, increased overall team efficiency, and gave end users the ability to track their own requests. Landport transformed the team's workflow and was met with widespread approval.

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