Case Study: Boys Town reduces IT costs and boosts productivity with LANDESK

Reducing IT Costs and Increasing Productivity with LANDESK

Boys Town, a non-profit serving at-risk children and families across the U.S., was struggling with costly, manual IT operations across 25 locations. Its homegrown ticketing system lacked reporting and scalability, and PC imaging took up to a week, making it hard to manage compliance, audits, and user support efficiently. Boys Town turned to Landesk and its Management Suite and Service Desk to modernize its IT environment.

Landesk implemented a centralized, automated solution that improved ticketing, change management, reporting, and hardware-independent PC imaging. As a result, Boys Town reduced audit preparation from hours to minutes, cut imaging time from a week to minutes, eliminated downtime and shipping costs, and reduced the number of desktop images from 42 to one. Landesk helped Boys Town improve productivity, compliance, and cost control, with the organization expecting the solution to pay for itself quickly.

Boys Town

Jamie Pearson

Senior Director, IT Operations