Case Study: Oldcastle achieves faster IT automation and major cost savings with LANDESK

Oldcastle Fast Growth Requires Automation

Oldcastle Building Solutions, a division of Oldcastle, Inc., was growing rapidly through acquisitions and struggling with a manual IT environment that overwhelmed its help desk, slowed software deployment, and left the team with little time for strategic work. To address these challenges, Oldcastle turned to Landesk, using LANDESK Management Suite, LANDESK Service Desk, and LANDESK Patch Manager to automate management across its large North American network.

With Landesk, Oldcastle reduced its help desk queue from an average of 200 tickets to 40 and cut ticket resolution time from 30 minutes to two minutes, a 93% improvement. Landesk also helped automatically deploy Windows XP SP3 to 1,100 PCs, saving more than $48,000 in technician time, reduced annual imaging costs by over $37,000, and avoided $65,000 in license fees—delivering more than $150,000 in savings in just the first few months.

Oldcastle