Case Study: The Cheesecake Factory achieves lower operational costs and simpler IT management with LANDESK

LANDESK Lowers Operational Costs and Simplifies Management of 7,000 Machines in 181 Restaurants across North America

The Cheesecake Factory, a 181-restaurant chain with thousands of POS terminals, PCs, and servers spread across North America, needed a better way to manage devices remotely, patch systems, and support PCI compliance. Its IT team was struggling with inefficient manual tools, limited remote control, and costly onsite technician visits, which made downtime a serious business risk.

Cheesecake Factory implemented LANDESK Management Suite to centralize remote control, patching, software deployment, and compliance reporting. With LANDESK, the company reduced onsite support needs, automated software installs and migrations, and could generate PCI audit reports on demand; the vendor said a Windows 7 and POSReady 2009 migration that would have taken thousands of hours and tens of thousands of dollars was completed in a fraction of the time.

Cheesecake Factory

Susan Tincher

Senior IT Manager