Case Study: Equinox Fitness Training Institute achieves superior customer service and efficient IT management with Landesk

Equinox Fitness Getting Customer Service into Superior Shape

Equinox Fitness Training Institute, operating more than 47 clubs and 1,200 workstations across the U.S., needed a centralized way to manage software installs, assets, and remote troubleshooting without IT staff on-site at each location. LANDESK helped the company simplify desktop management and keep its membership systems and front-desk PCs running smoothly.

Using LANDESK Management Suite, Equinox Fitness Training Institute automated software updates, remote support, and inventory tracking. LANDESK reduced a recurring software rollout from about 100 man-hours to just minutes, improved remote-control response from a seven-second delay to near real-time, and helped the company lower software licensing costs by only paying for what it actually used.

Equinox Fitness Training Institute

Christian Fortucci

Director of Networking and Infrastructure