Case Study: Otkritie Bank achieves centralized IT management and faster support with LANDESK

Centralizing IT management to support rapid business growth

Otkritie Bank, part of Otkritie Financial Group, was expanding quickly after a major merger and needed a better way to manage a distributed IT environment spanning hundreds of branches and about 20,000 devices. Its existing tools couldn’t keep pace, making it hard to monitor assets, support remote locations, and control software usage and licensing. LANDESK helped Otkritie with LANDESK Management Suite, LANDESK Security Suite, and LANDESK Cloud Services Appliance.

LANDESK centralized IT management in a single console, enabling remote inventory, software deployment, patching, and security management across Windows and Linux systems—even over slow or unreliable connections. With LANDESK, Otkritie reduced support costs by 75%, cut inventory preparation time by 80%, improved inventory accuracy to more than 99%, and shortened issue resolution by four times, while also saving an estimated 15% in licensing, maintenance, and operational costs.

Otkritie

Anton Vigovskiy

Head of Customer Support