Case Study: Diamond Resorts International improves budgeting, security, and audits with Landesk Management Suite

Automated Management Suite Improves Budgeting, Security and Audits, and Pays for Itself

Diamond Resorts International, a global hospitality and vacation ownership company, struggled to manage 4,000 PCs across its global network with manual inventory tracking and weak patch/software tools. This created inaccurate asset data, made budgeting and audits difficult, and raised security compliance risks. The company chose LANDESK Management Suite to replace its spreadsheet-based process and underperforming automation tools.

With LANDESK, Diamond Resorts International automated inventory, patching, and software distribution, while gaining real-time reporting for audits and security compliance. The solution also reduced installation failures, kept bandwidth impact low during large updates, and ensured remote users received updates automatically. According to the customer, the system improved productivity, strengthened security, and would pay for itself.

Diamond Resorts International

Colin Dixon

Vice President of IT Support Services