Case Study: tru by Hilton boosts frontline hiring efficiency with LANDED

Tru by Hilton boosts frontline hiring 6x with Landed

Tru by Hilton, a rapidly expanding midscale hotel brand with over 300 locations, faced significant frontline hiring challenges. Manual vetting processes, high interview no-show rates, and difficulties filling roles like housekeeping and front desk led to hiring delays and general manager burnout. The company partnered with Landed to utilize its AI-powered hiring platform to address these issues and streamline their talent acquisition.

Landed implemented a solution that automated candidate vetting, scheduling, and SMS outreach, screening applicants within 24 hours. This centralized system improved team alignment and reduced duplicate work. The partnership delivered substantial results for Tru by Hilton, including a 6x increase in successful housekeeping hires, a 2.3x increase in front desk hires, and an 8-hour weekly time savings per general manager. Landed also helped double the interview attendance rate.

Tru by Hilton