Case Study: iMedX achieves deeper reporting and saves hundreds of hours with Lambda Solutions and Totara

Imedx Creates Customized Reporting and User Insights With Totara

iMedX, a medical transcription and coding services company, needed a better way to manage online learning, exam tracking, certifications, and reporting. Its homegrown platform required heavy manual administration, and learners couldn’t see question-level details or correct answers after quizzes and exams. Lambda Solutions helped iMedX move to Totara Learn LMS with support services to address these gaps.

With Lambda Solutions and Totara, iMedX automated webinar exams, certificate generation, and reporting, saving about 800 hours per year. The new system provided deeper question-level reporting, better insight into learner performance, and a smoother user experience with self-registration and easier navigation. Lambda Solutions also helped resolve plugin-related issues quickly, giving iMedX more reliable support and greater flexibility to manage customizations internally.

iMedX

Rachel Jorgensen

Coding Support Manager