Case Study: Freedom Mobile streamlines onboarding and boosts training effectiveness with Lambda Solutions and Totara Learn

How Freedom Mobile Fueled Explosive Growth with Totara Learn & Lambda Analytics

Freedom Mobile, one of the largest players in Canada’s wireless market, needed a better way to manage complex and constantly changing training for retail sales, support, and leadership teams. After moving from self-hosted Moodle to Totara Learn, the company worked with **Lambda Solutions** and **Lambda Analytics** to improve onboarding, streamline training by audience and product, and give managers better visibility into store performance.

Using **Lambda Solutions**’ Totara Professional Cloud Bundle with Lambda Analytics, Freedom Mobile created a blended learning program that combined eLearning, face-to-face coaching, and automated enrollment into its Breakthrough Performance Accelerator Selling program. The result was a more seamless onboarding experience, a rise in properly delivered new-hire training from 75–80% to 90%+, and a time savings of 1–2 hours per week per employee, while also making manager sign-off and reporting much easier.

Freedom Mobile

Brad Eamer

Manager of Channel Training