Case Study: Sunderland University achieves 24/7 self-service information access and reduced man-hours with LamasaTech touch-screen kiosks

Sunderland University Introduces Touch Screen Information Points to Improve Student & Staff Experience

LamasaTech was engaged by Sunderland University to deliver a self-service solution that let students and staff access documents and information across multiple campuses without visiting a manned reception. The brief required a realistic, robust system able to cope with high footfall and reduce man hours while keeping information up to date.

LamasaTech installed anti-vandal, fully secure 24/7 interactive touch-screen kiosks (with barcode scanners, energy-saving sleep modes and remote reboot/control) that streamlined document access and reduced staffing needs. Launched in 2010, the kiosks earned positive feedback for quality, durability and cost-effectiveness, delivering improved user experience and longevity.

Sunderland University

John MacIntyre

Sunderland University