Case Study: Şişecam improves IT efficiency and end-user experience with Lakeside Software SysTrack

Şişecam improves 24/7 IT support across 44 facilities in 13 countries with Lakeside Software

Şişecam Group, a major international glass manufacturer with 22,000 employees, faced the challenge of providing effective IT support within its 24/7 operational environment. To make IT more proactive and improve the end-user experience across its vast global operations, the company turned to Lakeside Software and its SysTrack product.

By implementing Lakeside Software's solution, Şişecam gained robust performance monitoring and reporting capabilities. This enabled the IT department to shift towards a proactive support model, optimizing hardware and software resources. The SysTrack platform from Lakeside Software helped the company build a solid digital workspace to meet the long-term imperative of ensuring consistent end-user parity across different working environments.

Şişecam